AFTERNOON CLOSING - WEDNESDAY 4 JUNE 2008
The Health Centre will be closed from 12.30 pm on Wednesday 4 June for training purposes and will not reopen until Thursday morning. In the event of a life threatening emergency please dial 999 for an ambulance. For other medical problems that can't wait until the surgery reopens please contact NHS24 on 08454 242424.
Please also remember that your local pharmacist can give advice on minor ailments.
MEDICAL STAFF
We are pleased to welcome Dr Rupert Payne. He will be working as a GP Registrar in the practice until February.
SATURDAY MORNING SERVICE
As part of the Government led extended hours initiative we are now providing Saturday morning surgery appointments. This service is entirely focused on providing GP appointments and we have only a minimal reception backup. We have no nursing services available at all on a Saturday. Please be advised that the following are NOT available on a Saturday morning:
- Telephone access to the Practice
- Results
- Appointment bookings
- Any type of nursing procedure
- Blood tests
- Repeat prescriptions
Appointments for a Saturday will be pre-booked and, as there will be no telephone access, cancellations will need to be done in advance, or by a note posted through the door. The doors to the Health Centre will be kept locked and patients with appointments should come to the Back Door of the Health Centre and ring the bell.
As before, in a life-threatening emergency dial 999 for an ambulance. For other problems that cannot wait until the surgery reopens please contact NHS24, or go to your local pharmacist for some advice.
The Appointments Office is open Monday to Friday from 8.30 am - 6.00 pm when we will be very pleased to help you.
ONLINE REPEAT PRESCRIPTION REQUESTS
We have introduced email requests for repeat prescriptions! We hope that this will make it easier to get regular medication on repeat prescription. Just go to the home page on the website and use the online form there. We think most of the glitches have been ironed out, but please let us know if you have problems with it. You do need to fill in your email address so that you can get confirmation that your email request has been sent to the practice.
PLEASE NOTE WE DO NOT START MAKING APPOINTMENTS UNTIL 8.30 EACH MORNING.
PRACTICE CLOSURE DATES IN 2008
The Health Centre will close for training purposes on the following Wednesdays at 12.30 pm and will not reopen until the following Thursday morning: 30 April 2008, 4 June 2008, 6 August, 15 October 2008, 26 November 2008.
The Health Centre will close for staff training for one hour from 12.30-1.30 pm on the following Wednesdays - 23 July 2008 & 24 September 2008.
The Health Centre will be closed on the following public holidays - Autumn Holiday 15 September 2008, Christmas Day 25 December 2008 and Boxing Day 26 December 2008.
When the surgery is closed you can still phone NHS24 on 08454 242424. However, you can also consider getting advice from your pharmacist.
RESULTS AND OTHER QUERIES
We would appreciate if you avoided phoning for results and other queries before 11 am. This will help free up the telephone at a busy time for people who want to make appointments. If you are phoning for results please do this between 3 and 5 pm as this will allow the doctors to check results that have come in that day.
PATIENT SELF CHECK IN SERVICE
In order to cut down queues at the Reception Desk the practice has introduced a self check in service using a touch screen system. This is very easy to work. You can, however, still check in at the Reception Desk if you prefer.
APPOINTMENTS
You have a choice of appointments. As well as a face-to-face consultation with a doctor you can:
Have a phone appointment with a doctor
Come to our nurse practitioner clinic
Have an appointment with the practice nurse or treatment room nurse.
This means that:
You do not have to wait as long for an appointment
You see the person who is best able to help with your problem.
The Nurse Practitioner treats problems including coughs, colds, sore throat, earache, diarrhoea & vomiting, flu, feverish children, skin infections, vaginal discharge & thrush, period problems, urine infections and smoking cessation. You can make an appointment on the day or in advance.
Many illnesses can be helped by treatments from your Pharmacist.
Phone advice is available from:
Lloyds 01968 673633
Rowlands (Edinburgh Road) 01968 676868
Rowlands (Precinct) 01968 673939
OUT OF HOURS
Should you need medical attention outwith the practice hours,
please contact NHS24 on 08454 24 24 24.
In a life threatening emergency please call 999
WORKING IN PENICUIK HEALTH CENTRE
The practice employs medical reception staff, medical secretaries, practice nurses and staff to take blood samples, blood pressures, etc. We offer excellent pay and conditions in a busy but friendly team with opportunities for career development. If you would like to be considered for a vacancy when one becomes available, please speak to Gillian McKenzie, the Practice Manager, and let her have a copy of your CV.
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